Data Collection and Processing
At Assension Health, accessible at assension.net, we are committed to maintaining the highest standards regarding the collection and processing of personal data in compliance with applicable laws in the United States of America. When users interact with our services, including browsing pharmaceuticals databases, reading disease guides, or submitting requests via our online forms, we may collect various types of information. This may include, but is not limited to, IP addresses, device information, browser identifiers, and any details voluntarily provided such as names, email addresses, or inquiry content. All collected data is processed lawfully, in a manner that is fair and transparent, with diligent measures in place to ensure data minimization and accuracy throughout our systems. The primary purposes of data collection encompass service provision, site maintenance, user support, customized content delivery, analytics, and compliance with legal obligations. Data processing is governed by strict access controls, and only authorized personnel may handle personally identifiable information for clearly identified business needs.
Lawful Basis and Purpose of Processing
Assension Health processes personal data in adherence to lawful bases applicable under U.S. law and closely aligned with international best practices. Data may be handled for purposes such as providing requested services, safeguarding legitimate interests, and fulfilling contractual or legal requirements. Processing activities are exhaustive to the stated and legitimate purposes, such as supplying medical and pharmaceutical information, enhancing user experience, responding to user inquiries, or ensuring site security. If data processing is required for purposes beyond those initially identified, explicit notification will be provided and, where applicable, user consent will be sought. Our practices are designed to avoid any unwarranted impact on users’ rights and freedoms, with regular audits to validate compliance with all relevant data protection obligations.
User Rights and Requests
Users have significant control over their personal data as held by Assension Health. Rights under applicable law include, but are not limited to, access, rectification, erasure, restriction of processing, data portability, and the right to object to specific forms of processing. Users also have the autonomy to withdraw consent at any time if processing is based on consent. Requests pertaining to these rights can be made by contacting the designated data controller via email at [email protected] or by writing to the postal address: 82 Boundary Street, West End QLD 4101, Australia. Upon receiving a request, we will verify the identity of the requestor and ensure a timely and comprehensive response consistent with statutory timelines. In exceptional circumstances where requests may not be met or are subject to limitations, clear reasons will be provided in compliance with legal safeguards.
Data Sharing and Third-Party Disclosures
Assension Health exercises the utmost caution in data sharing and third-party disclosures. Personal data is not shared with external parties except as strictly necessary for the stated processing purposes, such as for the delivery of user-requested services, compliance with legal directives, or with explicit user consent. Third-party service providers supporting technical infrastructure or analytics functions are contractually bound to uphold stringent confidentiality and data protection requirements. All data-sharing arrangements are subject to thorough diligence, regular review, and legal agreements defining permitted use and retention limits. We do not sell, lease, or otherwise disseminate users’ personal data for marketing purposes without clear and informed consent. In the unlikely event of legal compulsion—such as pursuant to judicial requests or regulatory obligations—disclosure is performed only to the extent mandated by law and with notification to the affected user where appropriate.
Data Security Measures
The security of personal data at Assension Health is protected by robust technical and organizational measures aligned with industry standards. These include encryption protocols, access controls, regular security assessments, incident response procedures, and ongoing staff training. Systems are designed to prevent unauthorized access, accidental loss, alteration, or disclosure of personal information through integrated security layers and continuous monitoring. Access to sensitive data is limited based on role-based permissions, and activities are logged to ensure traceability. Physical security measures further complement digital safeguards. We actively update and patch infrastructure to mitigate evolving threats and regularly review security policies to preserve data integrity and confidentiality across all digital and physical environments.
Data Retention and Disposal
Personal data collected via assension.net is retained only for as long as is strictly necessary, according to the original purpose for collection and any subsequent legal requirements. Retention periods reflect considerations related to service provision, user support, statutory compliance, and defending legal claims. Upon reaching the appropriate retention threshold, data is securely deleted, anonymized, or otherwise disposed of using industry-approved methods to prevent unauthorized recovery. Retention schedules are periodically reviewed to remain compliant with legal standards and to uphold the principle of data minimization. Any user may request erasure of their data where appropriate, subject to obligations or rights that might require retention as mandated by law.
Cross-Border Data Transfers
Assension Health and its associated technical infrastructure may be hosted or supported by entities outside users’ immediate jurisdictions, including countries outside the United States. In each such instance, all necessary contractual, technical, and organizational safeguards are implemented to ensure a level of data protection substantially equivalent to that prescribed by relevant U.S. data protection laws. Measures may include the use of standard contractual clauses and compliance reviews of service providers. Users are notified when such cross-border transfers occur, and every effort is made to ensure their data is afforded consistent protection regardless of geographic location.
Children’s Privacy
Assension Health is dedicated to protecting the privacy of young users. The content and services of assension.net are not intended for children under the age of 13, and we do not knowingly collect personal data from children without a verifiable process for parental consent. If it comes to our attention that a child under the designated age has provided personal information, we will promptly delete such data from our systems, unless retention is mandated by legal requirements. Parents or legal guardians who have concerns regarding data related to a minor may contact Assension Health at [email protected] at any time for immediate assistance or redress.
Contact Information and Complaints
For questions regarding this Data Rights policy, to exercise user rights under applicable data protection law, or to raise concerns or complaints regarding our data management practices, individuals may contact the owner and data controller, Marina Halworth, via email at [email protected] or by mail at 82 Boundary Street, West End QLD 4101, Australia. All inquiries will be addressed diligently and in accordance with applicable legal frameworks. Users concerned about the adequacy of our responses have the additional right to escalate issues to a competent data protection authority, as may be provided under United States law.
